Today’s B2B customer expects the best of both worlds when they come to your site. They want the same intuitive and personalized experience they love on their favorite consumer websites and they want the sophisticated functionality needed to complete a business transaction.

ROC delivers a B2B website user experience that matches the best B2C websites.
 
 

Distribution & Manufacturing
B2B Platform Capabilities

  • Personalized User Experience

    Treat your B2B customer to the personal touch.

    - Personalized merchandising, pricing, and promotions
    - Account specific pricing
    - Simplified credit/account set up 
     
  • World-Class Customer Service

    Don’t make your customers wait until morning to check status, ask a question or resolve a problem, offer:

    - Check order status
    - Check inventory levels
    - 24/7 Customer Service
     
  • Streamline Processes

    Make it easy for your customers to do business with you.

    - Quick reorders
    - Automatic quotes
    - Integrate with logistics and payments
     
  • Mobile Ready

    B2B customers are on the go. ROC’s out-of-the-box mobile ready features empower you to:

    - Deliver a seamless experience across channels and devices
    - Offer 24/7 customer service features
    - Be easy to do business with
     
  • ERP Integration

    Meet all of your customers shipping needs with a completely integrated system. 

    - Enjoy pre-built modules built to introduce specific features for your business
    - Integrate easily with virtually any existing systems, software, and data sources
    - Add or update functionality without starting over
     
  • Manage Your Online Store with Ease

    Manage and deliver a seamless experience across all channels and devices.

    - Product Content Management
    - Marketing Tools
    - Order Management
    - Web Content Management
    - Digital Assets Manager
    - Reporting and Analytics