Today’s customer shopping journey has a lot of twists and turns. They research on their smartphones, check order status while they’re at work, compare products and prices online before making a purchase in the store or from the website. They expect a personalized experience with the same product information, promotions and pricing across all touch points.

ROC gives you the ability to easily deliver the most relevant and consistent shopping experience possible in every channel and along every step of the journey, including desktop, mobile, tablet, social media, in-store, and call center.
 
 

Retail/B2C Platform Capabilities

  • Merchandise with
    ease

    Business users can manage the entire user experience without relying on IT.

    - Build and manage landing pages
    - Product recommendations
    - Intuitive navigation 

     
  • Drive loyalty and
    increase conversions

    Ensure that customers can find (and buy) what they’re looking for quickly and easily.

    - Advanced promotion tools
    - Streamlined checkout path
    - Unified and relevant customer experience 

  • Personalize the
    experience

    Maximize your digital marketing campaigns by delivering a personalized experience when visitors come to your site.

    - Dynamic landing pages
    - Visitor Targeting
    - Personalized recommendations

     
  • Increase Search Visibility

    Out-of-the-box search engine friendly URLs, on-page SEO, automated XML site map. Make it easy for search engines to find your site.
     
  • Evolving

    You can replace your current platform or start with the legacy system of your choice and grow at a pace that fits your needs and budget.

    - Add features as you need them
    - Integrate easily with virtually any platform
    - Add or update functionality without starting over
     
  • Consistency across channels

    Manage and deliver a seamless experience across all channels and devices:

    - Product Content Management
    - Marketing Tools
    - Order Management
    - Web Content Management
    - Digital Assets Manager
    - Reporting and Analytics