Ecommerce Solutions for B2B & B2C Businesses

Distributors using Infor SX.e and CloudSuite Distribution (CSD) often face obstacles when scaling their ecommerce operations. The core challenge stems from the lack of flexibility and outdated capabilities in Infor’s built-in ecommerce solutions. This often leads to increased expenses for customizations and delays in rolling out new features, making it harder to grow and fulfill the growing expectations of B2B customers.

ROC Commerce offers a powerful B2B ecommerce platform solution to help distributors modernize their digital commerce while assuring seamless integration with Infor ERP systems. In this article, discover how ROC Commerce empowers users of Infor SX.e and CSD to accelerate online revenue growth, enhance customer experiences, and advance digital transformation initiatives.

The Challenge with Scaling Infor ERP Commerce Environments

The built-in ecommerce features from Infor aren’t flexible enough to keep up with evolving business needs or unique ways of working. This means distributors must often spend more money and time to customize their systems.

On top of that, these older systems make launching new features or responding to new business opportunities a slow process. All these hurdles add up, making it difficult for distributors to increase online sales, expand their business, and offer the modern ecommerce experiences expected today.

Why ROC Commerce is Built for the Infor Ecosystem

ROC Commerce is built to easily connect with Infor ERP systems like CSD and SX.e. It uses the ION Gateway and standard APIs to offer connectors and accelerators, making integration fast and cost-effective. With real-time data syncing for pricing, inventory, and customer information, distributors get up-to-date information right away.

In addition, the flexible API approach also lets businesses customize how they integrate ROC Commerce with their Infor ERP, so it fits their specific needs. This helps launch sites quickly, save on development costs, and easily add new features or adapt as businesses grow.

Learn more about ROC Commerce empowering distributors to scale and deliver outstanding customer experiences through a full omnichannel digital commerce experience.

Deep Integration with Infor CSD and Infor SX.e

Instead of struggling with disconnected data and slow manual updates, ROC Commerce brings everything together, pricing, inventory, and customer info. This way your online store always shows the latest details for trusted accuracy, saving time and avoiding costly mistakes.

One highlight is how ROC Commerce updates your online catalog instantly whenever there’s a change in your ERP, that way product descriptions, prices, and stock levels are always current. Thanks to built-in AI, the platform also personalizes what each customer sees, suggesting products and content that matter to them, which helps drive more engagement and sales.

If you run multiple brands or serve different markets, ROC Commerce has you covered. You can easily set up and manage multiple online storefronts from one place, making it simple to reach new audiences without doubling your workload.

ROC Commerce’s deep integration with Infor CSD means you can add advanced features, like custom workflows, special promotions, or tailored product catalogs, quickly and without huge development costs.

For those using Infor SX.e, ROC Commerce connects your back-office tasks, like managing inventory, processing orders, and tracking finances, directly to your online sales. This link helps everything run smoothly, improves accuracy, and gives you a real-time window into your business operations and customer activity.

How Distributors from Different Industries Scale with ROC Commerce

ROC Commerce is a great fit for many industries, including wholesale, retail, and automotive. It makes scaling your business easier, helps you work more efficiently, all while providing the best service to customers everywhere.

Let’s say you run an electrical or plumbing distribution business and dream of going global. With ROC Commerce, you don’t have to worry about creating separate websites for every market. The platform lets you set up and manage several online stores from one place, customizing each with the right language and currency. It’s like having a toolkit that helps you connect with people wherever they are, in a way that feels local and personal.

And when ROC Commerce syncs with your Infor ERP system, you can offer special pricing and contract terms to different international clients. For instance, if you have a partner in Germany, or a loyal customer in the U.S., ROC Commerce helps you tailor deals for each of them without juggling multiple systems. On top of that, managing global logistics, like shipping, taxes, compliance, is streamlined, so it’s all handled from a single dashboard.

Beyond Integration – Experience, Performance, and Growth

ROC Commerce equips distributors with advanced, AI-driven site search functionalities with OEM integration with HawkSearch and Algolia. These technologies help customers find products quickly and accurately, even when they use broad or complex search terms.

The platform also offers robust personalization features, meaning it can tailor product recommendations and content to each visitor based on their preferences and browsing history.

Additionally, ROC Commerce includes Digital Experience Platform (DXP) capabilities, letting distributors create engaging, customized online experiences that strengthen customer relationships and drive sales.

Furthermore, ROC Commerce is much easier to scale and customize than standard Infor ecommerce solutions. It’s designed for distributors, so you can quickly add new features, connect with other systems, and set up new online stores without a lot of extra work.

See How ROC Commerce Transforms Infor ERP Commerce

If you're curious about how ROC Commerce can make a real difference using Infor SX.e and CloudSuite Distribution, we're here to help. ROC Commerce goes beyond the basics, offering easy integration, up-to-the-minute data updates, and smart features that help your business grow, simplify ecommerce, and create memorable experiences for your customers.

Contact us to set up a demo and see how ROC Commerce can support your goals and bring about new possibilities for your business.

Scaling Ecommerce with Infor SX.e and CSD FAQs

What is Infor SX.e, and how does it help distributors?

Infor SX.e is software made for wholesale distributors. It helps manage sales, inventory, warehousing, and finances all in one place.

What is Infor CloudSuite Distribution (CSD)?

Infor CloudSuite Distribution (CSD) is a cloud-based system for distributors to manage everything from the warehouse to the customer, including inventory, orders, buying, and finances.

How does ROC Commerce work with Infor SX.e and CSD?

ROC Commerce connects with Infor SX.e and CSD using advanced tools, keeping data up-to-date and automating things like orders, inventory, and pricing.

Why use ROC Commerce with Infor ERP systems?

ROC Commerce keeps your product details, stock, and prices updated everywhere your customer’s shop. This saves time, reduces mistakes, and builds trust.

Can ROC Commerce replace Infor Rhythm for Commerce?

Yes. ROC Commerce is a newer, more flexible option than Infor Rhythm for Commerce for businesses using Infor ERP systems. It offers deeper integration, real-time updates, and more ways to customize your online stores.

Does ROC Commerce support both B2B and B2C ecommerce?

Yes, it supports both. You can set up stores for business customers, retail shoppers, or both.

Who benefits most from using ROC Commerce with Infor ERP?

Wholesale, retail, and automotive companies can all benefit. ROC Commerce makes it easier to grow, work efficiently, and serve customers well.

How does ROC Commerce help distributors grow faster?

Contact us to schedule a demo and learn how ROC Commerce can help your business grow.