Commerce Platform for Manufacturer Ecommerce, B2B & D2C Buyers

Discover the most extensible and customizable commerce platform revolutionizing the manufacturing industry and B2B interactions, enhancing efficiency and scalability while fostering direct to consumer connections to drive sales.

Our flexible B2B ecommerce platform is designed to meet the unique needs of manufacturers.

Elevate your business by selling smarter and adapting faster. Tailored for the manufacturing industry, our B2B and D2C ecommerce platform offers powerful tools to revolutionize how manufacturers engage with and serve their customers. ROC Commerce simplifies integrations for operational and sales improvements and facilitates D2C sales for advanced channel development and direct relationships with end buyers.

Shaping the Future of B2B & D2C Manufacturing Sales

ROC Commerce is revolutionizing manufacturing sales by delivering an ecommerce platform for manufacturers that’s as robust as it is intuitive. Tailored specifically for the manufacturing industry, our B2B and D2C ecommerce platform provides powerful tools to transform how manufacturers reach and serve their customers, ensuring efficiency and driving growth.

D2C ecommerce interface showing product pages, a cart, and checkout options to streamline online sales directly to customers

Sell Directly to Your Customers with a D2C Online Storefront

Avoid the need to always rely on traditional distribution channels when you create an online storefront using ROC Commerce. By selling products directly to customers from the factory, it keeps more profits, enhances the shopping experience, and builds customer relationships. Organize product catalogs, build a brand-cohesive storefront, and streamline business processes for your team. Maximize profit with a seamless checkout process and multiple customer interaction points.

Self-service portal interface for customer interaction, indicating business success with ecommerce platform for manufacturers

Create a Customer Self-Service Portal to Streamline Order Processing & Customer Service

Introducing a personalized customer self-service portal to your business can streamline order processing and improve customer service experiences. Our platform's customer self-service portal enables all stakeholders, including suppliers and end-users, to enjoy a seamless purchasing journey. Support your diverse customer base by offering unique pricing, ordering, and delivery solutions.

Ecommerce ERP integration platform with item status updates and metrics, enhancing business operations for manufacturers

Integrate with ERP Systems for Updated Inventory & Pricing

ROC Commerce is designed to work seamlessly with industry-specific software and ERP systems for manufacturing. It offers scalability as your business grows and evolves. Ensure consistent data flow throughout all facets of a manufacturer's operations with seamless integration to ERP systems and stay on top of inventory and pricing.

B2B & D2C Ecommerce for Manufacturers

Our versatile platform is designed to handle both B2B and direct to consumer transactions, giving you the best of both worlds. ROC Commerce’s all-in-one comprehensive platform allows manufacturers to create a B2B and D2C store environment that accommodates the needs of both customers and businesses. Centralize individual client and business ordering functions, pricing, and delivery solutions, making life easier for everyone.

B2B Ecommerce for Manufacturers

Provide a seamless, personalized purchasing journey for B2B customers. ROC Commerce enables manufacturers to offer a sophisticated interface where buyers can effortlessly search through large product catalogs, configure orders according to their specific purchasing needs, and enjoy a streamlined checkout process. Our extensible and customizable platform not only works with existing IT infrastructure for seamless integrations, but also simplifies complicated buying processes for your ongoing business clients. This solidifies your position as their preferred supplier, enhancing customer loyalty and making it easy for your clients to order in bulk, set up reoccurring orders, and maintain their supply chain.

D2C Ecommerce for Manufacturers

Revolutionize your direct to consumer transactions with ROC Commerce’s unified B2B platform, designed to eliminate the typical pain points online shoppers encounter. By providing an intuitive user interface and advanced direct to consumer functionalities, ROC Commerce allows you to shorten the customer journey, facilitate quicker purchases, and enhance overall customer satisfaction. This focus on optimizing the consumer experience drives higher sales and builds a loyal customer base that values the ease and efficiency of purchasing from your online store.

FAQs About ROC Commerce for the Manufacturing Industry

  • Manufacturers, like all other sectors, are faced with significant competition, and like all other industries, buyers are demanding easier, more cost-effective, and more intelligent ways to interact with suppliers. Manufacturers can protect and expand their current customer spend and capture new markets with a thoughtful ecommerce strategy. This transition further bolsters brand visibility and enhances profit margins by reducing intermediary costs.
  • Manufacturers can bypass traditional distribution channels by establishing an online storefront, enabling direct sales to consumers with products shipped straight from the factory to the customer. This must be done carefully and thoughtfully, and it is typically best to focus on those products, like replacement parts, that aren’t key to your distribution business. ROC Commerce can help you get started with ecommerce by selecting a platform, developing a digital store, cataloging products, and designing a comprehensive checkout process that can include multiple customer interaction points such as on-site, phone, or email systems.
  • ROC Commerce is tailored to the unique requirements of the manufacturing industry, supporting complex product catalogs, integrating with ERP systems for updated inventory and customer specific pricing, complex shipping, ease of extensibility to match already established processes, and providing a custom customer portal for streamlined order processing and superior customer service, further including all capabilities to support a D2C strategy with guest checkout, multi-site/multi-brand, and multiple levels of account creation (site vs ERP).
  • Yes, ROC Commerce is versatile. It handles B2B and D2C transactions, allowing manufacturers to serve a varied customer base with distinct websites, branding, pricing, ordering, and delivery solutions all in one platform.
  • With responsive web design, advanced search features, and tailored quotation systems, our platform ensures that all stakeholders, from suppliers to end-users, have a frictionless purchasing journey. With the ease of customization and extensibility, ROC Commerce easily fits into your business, allowing you to reduce friction with customers and employees and provide a true omnichannel experience.
  • Indeed, ROC Commerce has connectors and accelerators for most major ERP systems and can easily be integrated with any system via API or automated uploads, ensuring consistent data flow throughout a manufacturer's operations.
  • Certainly, our platform excels in managing complex product configurations, facilitating the customization and specification requirements vital to manufacturing components and products.
  • Our clients benefit from exhaustive support, including setup guidance, ecommerce strategy formulation, and continual enhancements to maximize platform performance.