Search and Recommendations
Search drives discovery, and poor search kills conversion. ROC Commerce makes finding the right product effortless with the most advanced AI-powered B2B search and recommendations platform built in.
See CapabilitiesYour Customers' Shopping Journey Begins with Search
For B2B buyers, search is the primary navigation path. ROC Commerce's Algolia-powered platform meets buyers where they are, whether searching by SKU, part number, technical specification, or natural language, and gets them to the right product fast.
AI-Powered Product Search
Combine keyword, semantic, and AI-based intent understanding so buyers find what they need even when they search by abbreviation, industry slang, or an incomplete part description.
Autocomplete and Search Suggestions
Predict buyer intent before the query is complete with product suggestions, category surfacing, and popular search prompts as users’ type.
Personalized Search Results
Display customer-specific catalogs, contract pricing, warehouse-specific inventory, and role-based results so every buyer sees a search experience built for their account.
AI Recommendations and Cross-Sell
Surface frequently bought together items, related products, alternatives, and accessories based on behavioral and transactional data to increase average order value.
Merchandising and Ranking Controls
Boost strategic products, pin items to the top of results, suppress out-of-stock SKUs, and build campaign-specific search experiences without developer involvement.
Search Analytics and Buyer Intent Insights
Turn top searches, low-conversion queries, and no-result searches into actionable insights that reveal missing products, catalog gaps, and emerging market demand.
Search designed for every mode of product discovery.
"76% of B2B buyers use on-site search as their primary navigation path."
Your customers don't all search the same way. From barcode scans to part numbers to natural language queries, ROC Commerce adapts to how your buyers work, turning every search into a faster path to purchase.
76%
of B2B buyers use on-site search as their primary navigation path
65%
of B2B buyers rated ease of search and navigation critical
30%
of B2B buyers are more likely to purchase because of good search
40%
of B2B buyers abandon their search if they can't find what they need
Capabilities
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Search
ROC Commerce's rich catalog data model meets Algolia. Define attributes, facets, sort order, and results grouping to deliver a precision search experience across your entire catalog.
Rules
Automatically tailor search results to promote key products, active campaigns, and business priorities in real time, without touching code.
Query Suggestions
Help customers find what they need with just a few keystrokes by surfacing relevant suggestions as they type.
Collections
Curate and group products to create seamless, browseable shopping experiences for specific buyer segments, campaigns, or product families.
Query Categorization
Instantly understand shopper intent by automatically classifying searches into meaningful categories, improving result relevance and navigation.
AI Synonyms
Expand search coverage with AI-powered synonyms that capture how customers search, including abbreviations, trade names, and industry-specific terms.
Analytics & A/B Testing
Use search analytics and A/B testing to understand buyer behavior, identify gaps, and continuously optimize relevance, conversions, and revenue.
Personalization
Deliver tailored, AI-driven search results based on user behavior, account role, purchase history, and real-time intent to boost engagement and conversions at scale.
Image Search
Combine ROC Commerce, Algolia, and your preferred image platform so customers can find products by photo. Integrates with ROC Commerce's part finder to make fitment identification even faster.
Barcode Scanning
ROC Commerce partners with Scandit to enable fast product search and ordering from any camera-enabled browser, ideal for warehouse teams and field buyers. -
Recommendations
Drive higher order value and keep buyers engaged with AI-powered recommendations based on real behavioral and transactional data.
Look Similar
Help shoppers quickly discover visually similar products so they can find the right match even when they can describe the look but not the exact spec.
Related Items
Increase engagement by showcasing relevant alternatives and complementary content customers are likely to need alongside the product they're viewing.
Frequently Bought Together
Drive higher order value with smart bundles of products commonly purchased together, from hardware and fasteners to consumables and maintenance items.
Trending Items
Capture attention and boost conversions by highlighting the most popular products in your catalog based on real purchase and behavior data.
Trending Facet Values
Surface rising categories and filters to guide discovery and keep shoppers exploring, particularly useful for seasonal demand shifts or new product launches. -
AI Search
Go beyond keyword matching with AI capabilities that understand natural language, buyer intent, and real-time context across every interaction.
Neural Search
Deliver more relevant results by understanding natural language, buyer intent, and context, not just exact keyword matches. Neural search closes the gap between how buyers describe what they need and how products are cataloged.
Agent Search
Empower AI agents to retrieve precise, real-time answers from your product data for smarter automation and decision-making across your commerce operations.
Guides
Create intuitive, step-by-step discovery experiences that help customers navigate complex buying journeys, especially useful for technical products with many compatible configurations.
Chatbot
Provide instant conversational support that answers product questions, guides shoppers through selections, and drives conversions around the clock. -
Parts Finder
Help buyers find the exact part they need, whether they know the part number or are working backward from the equipment they own.
By Part Number
When a customer knows exactly what they need, ROC Commerce's PIM-like support for part numbers ensures they can find it instantly, regardless of how the part is labeled across different manufacturers or catalog sources.
By Fitment
With ROC Commerce's bill of materials support, customers can find replacement parts for finished products by navigating from the equipment they own to the compatible components they need.
Parts Lifecycle
As parts are superseded, ROC Commerce's relationship types and product identifiers automatically direct customers to the latest available alternatives, reducing dead-end searches and support calls.
Explore Other ROC Commerce Capabilities
Power Every Search. Personalize Every Journey.
Turn Product Discovery Into Revenue.
Today's shoppers expect relevant results and tailored recommendations at every touchpoint. Move beyond basic keyword search with AI-powered discovery that understands shopper intent, surfaces the right products, and personalizes every experience. See how ROC Commerce helps enterprise brands deliver better customer experiences at scale.