B2B Ecommerce Platform | ROC Commerce

One Platform to Meet All Your B2B Business Ecommerce and Omni-Channel Customer Portal Needs

ROC Commerce is a unique, purpose-built commerce and digital storefront platform for B2B businesses seeking an omnichannel engagement platform that delivers all the out-of-the-box capabilities needed. Plus, the ease of customization and extensibility that every business needs to enable a unified customer experience regardless of the channel they engage with and that you'll never outgrow.

How ROC Commerce Maximizes Your Ecommerce Investment

ROC Commerce isn't just ecommerce, rather an omnichannel digital storefront platform purpose built for all the complexities that exist for B2B companies and their employees and customers, enabling you to focus on what’s important – growing your business. As a B2B ecommerce platform, ROC Commerce delivers the following value:

Increased revenues through increasing conversions and order value.
Providing better customer experience across all aspects of their experience.
Increased revenues through increasing conversion and order value.
Reducing costs by enabling true customer self-service and question deflection.
Increased customer acquisition and growing customer base through better SEO.
Enhanced customer and sales adoption through advanced capabilities.

ROC Commerce’s Unique B2B High-Level Capability Highlights

If you’re a B2B manufacturer, wholesaler, or distributor, ROC Commerce’s capabilities are uniquely developed to provide your marketing, sales, and support function what they need to move from an ecommerce site to a true digital storefront integrated with the rest of your business. Making it just one of many ways your customers engage with your business.
Its B2B ecommerce platform capabilities include:

Ecommerce and All Its Sub-Functions

Including all the necessary complex B2B ecommerce platform features and customer-specific management such as entitlements, pricing, inventory, badging; advanced payment and shipping types

Self-Service Portal

ROC Commerce's B2B ecommerce platform capabilities provide a true omnichannel experience allowing your prospects and customers to engage with you in whatever way they wish but always getting the same data and experience, aggregating online and offline information using one portal.

Customer Adoption

In B2B, we understand that as customers engage more digitally, the likeliness of spending and brand loyalty increases. However, having customers make more focused efforts can take time and effort. ROC Commerce brings new customer adoption capabilities, including gamification for buyers, to help solve this very real challenge.

Employee Adoption

Regularly in B2B companies, the sales and even services teams get concerned about a digital storefront for fear it will replace them. Instead, with the right technology, a digital storefront will enhance their ability to be successful and allow them to focus their time on more valuable activities.

Search and Recommendations

With more than 40% of all sales driven by search, ROC Commerce is tightly integrated with the two best B2B search and recommendation platforms. It provides the best solution for this key capability from day one and far exceeds the out-of-the-box search capability of any market ecommerce vendor.

Real-time Reporting Software

Accurate, real-time reporting for all key metrics to evaluate performance and turn data into actionable next steps. ROC Commerce features Google Analytics integration on embedded reporting.

The ROC Commerce Advantage

ROC Commerce’s B2B ecommerce platform uses the latest technology to help companies build the most competitive digital presence. Customers choose ROC Commerce over the other platforms because of the following:

Our modern technology stack that is blazing fast and easy to use
Extensibility that is more robust than closed platforms like Optimizely Commerce, Salesforce B2B Commerce, and Adobe, yet more complete and capable than platforms like BigCommerce, ShopifyPlus, etc. enabling you to invest once and not have to replatform in a few years when you outgrow these other platforms.
Our capabilities from true B2B features to expanded capabilities such as customer portal, most advanced search and recommendations, customer adoption, and advanced analytics.

ROC Commerce solves all unique B2B business needs, helping your company thrive in a global marketplace. To find out more about these capabilities, read more here.

Discover the Exceptional B2B Capabilities
of ROC Commerce

Capabilities

Future Proof Your Investment

ROC Commerce is purpose-built for the B2B market, leveraging B2B functionality and complexity with B2C intuitiveness.

Fast, Flexible, Scalable

Our intelligent platform is built on .NET Core and React, giving merchants a fast, flexible, and scalable system to integrate and run their online storefronts alongside the rest of their business regardless of how big you and your ecommerce business become.

Stay Ahead with ROC Commerce, the Perfect Solution for the Ever-Evolving Market

From first-class personalization capabilities, lightning-speed performance, robust multi-site support, and more, ROC Commerce’s platform is designed for better business. Engage, connect, and meet customers where they are and evolve with the ever-changing market through ROC Commerce’s omnichannel features. Dive deeper into ROC Commerce’s specific B2B features and see how your company can use them to support and help your business thrive.

Ease of Platform Implementation & Extensibility

B2B environments regularly have unique systems and processes. The ROC Commerce platform is built to model around your business processes, connecting and leveraging businesses’ current ERP systems no matter how complex your processes or systems are.

Architecture

ROC Commerce’s RESTful and Native APIs make integrating ROC Commerce with any system fast and affordable, and easy to maintain in the future.

Integration

ROC Commerce features standards-based asynchronous integration with a flexible message queue system, allowing the B2B ecommerce platform to integrate with any external system and developers the benefit of using any preferred programming language for faster, effective execution and scaling in real-time.

Tech Stack

ROC Commerce can work with your current tech stack and help companies meet customers’ ever-evolving needs. Additional ERP Integration includes Epicore ERP System, Epicore Connect, Epicore Eclipse, Epicore Profit 21, Infor M3, Infor SX.e, SAP, Sage, Microsoft Dynamics, JD Edwards, Acumatica, Etc.

Industry-Leading Speed & Performance

ROC Commerce excels not only in ease of development and integration but also in speed and performance.

Blazing Lighthouse Scores

ROC Commerce’s blazing Lighthouse scores improve user experience and drive revenue, reducing bounce rates and increasing conversion and average spending.

Enterprise Infrastructure

ROC Commerce provides a complete hosted enterprise infrastructure including Development, Staging, Test, and Production PCI compliant environments.

Advanced CDN and Image Resizing

ROC Commerce includes Cloudflare CDN and image resizing services as part of the platform enabling blazing end user speed and performance.

Engage & Connect With Customers

Expand powerful branding and personalization through customized customer segments and deliver messaging and marketing like banners, content blocks, CTAs, personalized content, facets, and search results.

Approved Product Regions

Leverage ROC Commerce’s built-in support for Approved Product Regions ensures compliance with your suppliers without sacrificing customers.

Visitor Targeting

Connect with customers through ROC Commerce’s visitor targeting features, such as product or sales-specific banners, coupons, and promotions. Each element can be configured with complete control over the timing, product, categories, brands, and attributes being promoted.

Secure Organizations & Account Management

ROC Commerce’s customizable and secure account management features include email validation and optional two-factor authentication (2FA), an Azure Active Directory, password, account reminders, reset and locking, and a Customer Service Portal to empower CSRs to help their customers fully access the customer experience.

Secure Account Management

ROC Commerce’s customizable and secure account management features include email validation and optional two-factor authentication (2FA), an Azure Active Directory, password, account reminders, reset and locking, and a Customer Service Portal to empower CSRs to help their customers fully access the customer experience.

Password Security & Permissions

Keep systems secure with ROC Commerce’s password reminder, reset, and account locking, and quickly recover or renew account information on the spot. All while managing permissions from a single point by leveraging Azure Active Directory.

Organization Support

ROC Commerce’s organization features include account and sub-account management, flexible payment terms, negotiated pricing, ERP or App management, and security delegation.

Multiple Sub-Accounts

Set up multiple sub-accounts and fully integrate your business’s ERP with ROC Commerce’s Account and Sub-Account feature. Configure payment options available to each account through the payment terms feature, and retrieve pricing for each sub-account from your ERP in real-time or on a schedule with the negotiated pricing.

Security Delegation

ROC Commerce’s ERP or App Managed feature integrates collective data solutions for ERP systems or App Managed models, and increased security delegation puts merchants in charge of their users with pre-configured security roles.

Advanced Ecommerce Order Management & Checkout

Built-in and ready-to-use technology features include extending complete omnichannel order management to a self-service interface, providing an easily extensible data model to manage product data easily. Allowing sellers to model their data perfectly and how it's presented to customers, boosting conversions, and so much more.

Guest Checkout & Buy Again

ROC Commerce’s guest checkout and buy again features enhance customers’ experience on merchant's sites. The guest checkout feature provides a fast checkout experience for new customers. At the same time, ROC Commerce’s buy again feature makes it easy for customers to return and buy the most needed products.

Secure Wallet & Address Book

Improve conversions and customer satisfaction with ROC Commerce's secure Wallet and multiple payment types and Address Book.

Robust Multi-Site Support

Need to run a targeted microsite with a subset of products? Running multiple brands with shared and unique products in various countries? ROC Commerce has you covered with robust support for multiple sites.

Brand Management Flexibility

Manage and grow your brands with the help of ROC Commerce’s multiple languages, shared and exclusive content, site-specific merchandising and design, language fallback, and scheduled publishing features.

Language Fallback

Expand product sales with country-specific language and currency capabilities with ROC Commerce’s multiple language features, and utilize ROC Commerce's language fallback feature to streamline translation by only translating the necessary fields and records.

Site-Specific Merchandising & Design

Sharing content doesn’t mean sharing design, as ROC Commerce’s site-specific merchandising & design feature allows each of your sites to have its branding, merchandising, and behavior.

Content Management

Promote information across multiple platforms or tailor it to a specific audience with shared and exclusive content, and schedule publishing to save time by making changes ahead of time with content management that suits your schedule.

Experts at B2B Ecommerce Platform Implementation

ROC Commerce’s technology constantly evolves, keeping you up-to-date with cutting-edge technology and growing and scaling with you in B2B best practices and tools. Connect with us to see how our all-encompassing B2B ecommerce platform can tailor solutions for all your unique business needs.

Discover how we can work together to build a robust foundation for commerce success, making your commerce site a competitive differentiator.

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